Yes, virtual services and online therapy are available by secure video portal or phone call.  You can choose what works best for you.

If you have extended coverage for Registered Social Workers, your sessions will be covered. 

We provide a detailed invoice/receipt which you can submit to your insurance company for reimbursement.  We do not provide direct billing at this time.

No. It’s not necessary to obtain a doctor’s referral before reaching out to Pal’s Counselling and Support Services.  However, your insurer might mandate a doctor’s note before attending a therapy session.  We recommend you confirm this requirement directly with your insurer.

We will explore what brought you here, your goals, and how I can best support you. It is a relaxed, confidential conversation where you set the pace. 

It depends on your needs.  Some clients feel better after a few sessions; other clients continue longer.  We will find what works best for you.

Yes.  I specialize in immigration and refugee mental health and provide care that honours your cultural context. 

The frequency of sessions fluctuates from client to client.  We can discuss this in our first meeting or initial consult.  As our time together progresses, we will adjust the frequency of sessions as needed.